Windows – software reinstall procedure:

• Un-plug the device (do not re-connect the device until the reinstallation is completed).
• Open the Control Panel
• Click on Programs and Features
• Highlight the program to be uninstalled: ccStudio ccProfiler i1Studio, i1Profiler, ColorChecker Camera Camera Calibration.
• Click Uninstall
• Remove all other items that refer to X-Rite in the ‘Publisher’ column (usually ‘X-Rite Device Manager’).
• Restart the PC and download the latest version. Latest software versions can be found here
• Select your application and download the latest Windows version.
• Install the software and restart the PC.
• Once restarted, do not plug the device in again until the computer is fully booted, preferably in a rear USB socket as they have higher power capability.